RocketByte - Privacy Policy
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Privacy Policy

RocketByte is dedicated to protect your data. By using our services you agree with this Privacy Policy. With our Privacy Policy we will explain which personal information we collect from you and how we will use it, or share it. It will be also explained how you may influence in data collected from you. If you will have any questions about our Privacy Policy, please do contact us at admin@rocketbyte.net. Thank you.

  1. Information we collect

●  Contact information - we receive and store any information you enter on our Site. RocketByte uses forms to collect your personal information including your name, address, telephone number, email address so you can place orders, request information, get support and use our services.

●  Payments and billing information - when signing up for any of our Products or Services , we request additional personal and payment information such as your name, credit card information, PayPal or relevant service and billing address.

●  Cookies and tracking - We use cookies to save your preferences and login information, and to provide personalized functionality. We may use cookies to collect and store information for statistical purposes to improve the products and services we provide.

● Website Analytics tools  - When you visit our website (view content on your website) we receive and collect information, that may include personal information such as your IP address, referral URL, exit URL, browser software, operating system, date/time and/or click stream data. This data is also collected when you use our services, use our Chat service, ask us a question, request technical assistance in regards to our services or send us an email.

  1. How we use information provided

RocketByte uses the information it collects about you in the following ways:

• To respond to any requests from you regarding sales and support.

• To contact you regarding any agreements or accepted terms that you may have with RocketByte for Products and Services.

• To provide you with marketing emails, special offers, advertising campaigns, or newsletters.

• To provide you with information logs associated with the use of RocketByte’s Products and Services.

• To contact you regarding functionality changes to our Products and Services or Website.

• To develop new features and functionality to our Products or Services and Website.

• To collect payment and bill for our Products and Services.

• To help personalize searches.

• To diagnose problems.

• To find and prevent fraud.

• To carry out other purposes as disclosed to you through the Website, or found in terms or an agreement between you and RocketByte.

• Process for other purposes for which we obtain your consent.

  1. How we use information we receive from your use of our services or third-parties

●  Log Files (from Website Analytics tools ) - RocketByte use your IP address, referral URL, exit URL, browser software, operating system, date/time and/or click stream data to analyze trends, administer our site and servers, track access, and gather broad demographic information for aggregate use. It’s used only to find best ways to provide better quality of our Products and Services.

●  Service Providers - RocketByte may transfer (or otherwise make available) your information with third party providers that provide services on our behalf. These companies may assist with marketing support, processing credit card payments, content delivery, email, providing sales leads, and customer support. Third party providers may only process personal information pursuant to RocketByte’s instructions, and in compliance with the Privacy Policy and other applicable regulations (e.g. EU-US Privacy Shield framework). Your Personal Data will never be shared with third parties for their marketing purposes.

●  Online Advertisements - RocketByte do not share personally identifiable information about individual customers with advertisers. We may display online advertisements and we may share aggregated and non-identifying information about our customers that we collect through the registration with certain advertisers. That info could be something relevant to the campaign of our advertisers like for e.g. how many customers we have in certain age range (e.g. males between 25 and 55 years of age).

●  Domain Registration - Please note, standard domain registration shows your personal contact information in the public WHOIS database.  At times, customers may receive solicitations that result from searches of the publicly available WHOIS database by other companies or individuals. Any such solicitations or SPAM do not come from RocketByte and we do not control the use of WHOIS information by third parties. Further, pursuant to ICANN rules, RocketByte is required to make WHOIS data available to any third party that enters into a bulk access agreement. While ICANN allows individuals to opt-out (using the account management panel, domain management console or similar service) of having their WHOIS information made available to third parties through bulk access, companies, such as ours, businesses, and other organizations do not have the ability to opt-out of having their information made available to a third party that enters a bulk access agreement. We may also deposit your Domain Name Registration Information with a third-party escrow provider to comply with ICANN requirements.

  1. What you can do with your data?

You may unsubscribe from receiving promotional or marketing emails from RocketByte at any time by using the “unsubscribe” link in the email received, or by emailing us at admin@rocketbyte.net.  

You  can also control your cookie settings, and disable it at any time. If you will have some problems with disabling them, feel free to contact us, we will be more than happy to assist you.

With respect to your account information, you may update, correct or delete information that you provided to us by logging into your RocketByte account, or if that option is not available at the moment, you can contact us at admin@rocketbyte.net.

RocketByte will need to verify that the individual is inquiring about his/her own information before we can assist with the request.

  1. Data Protection

RocketByte uses technical security measures to prevent the loss, misuse, alternation or unauthorized disclosure of information under our control. All sensitive information is collected on a secure server. When we ask customers or users to provide financial information (such as a credit card number) that data is protected using Secure Sockets Layer ("SSL") technology.

If you think your data is not secure enough you can always contact us at admin@rocketbyte.net. If we fail to answer your requests and make it possible for you to prove your rights, as EU individual, you also have the right to lodge a complaint with the supervisory authority.

  1. Children

Our Website and/or Products and Services are not directed towards children and we do not seek to collect any personal information from children.  We do not knowingly collect information from or about children under 13 years of age, and use of our services by children under 13 years of age is forbidden, and that being said, we will use all reasonable efforts to delete such information from our database.

  1. Changes of Privacy Policy

RocketByte reserves the right to modify this Privacy Policy at any time, however, should we change the Privacy Policy in a material way, a notice will be sent to your email and posted on our website along with the updated Privacy Policy.

We encourage you to periodically review this page for the latest information on our privacy practices. If you disagree with the changes, you may terminate your Services.

  1. Contact Us

If you have any concerns please feel free to contact RocketByte at admin@rocketbyte.net. We will be more than happy to answer you anytime in timely manner . Thank you.

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