Do you offer backups?

Shared Hosting Backup Schedule:
Hourly Backups to a remote (on-site) RAID 6 storage array, with a 24 hour retention.
Daily Backup (using the last hourly backup made) to a remote (on-site) RAID 6 storage array, with a 7 day retention.

Backups are done using R1Soft which utilizes an incremental backup system. 

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